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Privacy Policy

1. Information We Collect
We collect the following types of information:

  • Personal Information: name, email address, phone number (optional), shipping and billing address.

  • Payment Information: processed securely by our payment providers. We do not store or access full credit card details.

  • Order Information: product details, size, color, preferences, and purchase history.

  • Fulfillment Information: shared with our production and shipping partners to create and deliver your order.

  • Usage Data: IP address, device type, browser, pages visited, and time spent on site.

  • Communication Data: messages, emails, or other correspondence with us.
     

2. How We Use Your Information
We use your information to:

  • Process, fulfill, and deliver your orders

  • Provide customer service and respond to inquiries

  • Send order confirmations and updates

  • Improve our website, products, and customer experience

  • Send newsletters or promotions (only if you have given consent)

  • Comply with tax, accounting, and legal requirements


3.How We Share Information
We only share information with trusted third-party service providers who help us operate our business, including:

  • Website hosting and infrastructure

  • Production and order fulfillment

  • Payment processors 

  • Analytics and marketing tools (if you consent to cookies)

We do not sell or rent your personal information.


4. Cookies and Tracking Technologies
We use essential cookies to make our website function properly. With your consent, we also use analytics and advertising cookies (such as Google Analytics) to analyze traffic and show relevant ads. You can manage your cookie preferences at any time through the cookie banner or your browser settings.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

  • Order and billing records: kept for 7 years to meet accounting and tax laws.

  • Customer accounts: kept while active; deleted or anonymized after 24 months of inactivity.

  • Analytics and cookies data: retained for up to 24 months (aggregate or anonymized data may be kept longer).

  • Marketing data: kept until you unsubscribe or withdraw consent, or after 2 years of inactivity.

  • System and security logs: stored for 30–180 days for fraud detection and troubleshooting.

  • Backups: automatically overwritten within 90 days, unless legally required to retain.

When no longer needed, we securely delete or anonymize your data.

6. Internation Data Transfers

As Mera Rius LLC is based in the United States, your data may be transferred and processed in other countries where our service providers operate. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for international transfers.

7. Changes To This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated effective date.

8. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us at:

📧 info@merarius.com
📍 Mera Rius LLC, 30 N Gould ST 23577 Sheridan WY, United States

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