Shipping Policy

Thank you for shopping at Mera Rius.

We carefully prepare and ship every order to ensure it arrives safely and on time.

1. Order Processing

All of our products are made to order. Please allow 2–5 business days for your order to be produced and prepared for shipment.

2. Shipping Times

Estimated delivery times:

• United States: 3–8 business days

• Europe & UK: 5–10 business days

• Rest of the world: 7–15 business days

Delivery times may vary depending on your location and local postal conditions.

3. Shipping Costs

We offer free shipping on all orders.

4. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. If you haven’t received your tracking details after 7 days, please contact us at info@merarius.com.

5. Address Accuracy

Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses. If an order is returned due to an incorrect address, additional shipping costs may apply for resending the package.

6. Service Interruptions

Occasional delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier issues. In such cases, we will make every effort to keep you informed and resolve the issue as quickly as possible.

7. Return of Shipped Items

Please do not return any items without contacting us first. Unauthorized returns will not be accepted.

8. Contact

For questions or concerns regarding shipping, please reach out to us at info@merarius.com.